Roofing

Running 10–15 trailer drops a week for 18 months. Zero coordination calls.

A high-volume local roofing company was burning hours every week dispatching driveway-friendly trailer dumpsters across active jobsites. ACR took over the entire coordination layer 18 monthsago and the client hasn't had to make a hauler call since.

The Situation

The problem before ACR.

Driveway-friendly rubber-wheel trailer dumpsters are the standard for roofing jobs in residential markets where homeowners care about their driveways, which is most of them. The trailer goes down, the tear-off happens, the trailer goes up the same day or next day. Crew throughput depends on the trailer being there when tear-off starts and gone when cleanup ends.

This client, a high-volume local roofing contractor, was running 10–15 active jobsites per week during peak season. Every job needed a trailer staged before tear-off and pulled after cleanup. The dispatch overhead was significant: someone in the office spending 6+ hours per weekcalling local trailer rental shops, confirming delivery windows, scheduling pulls when crews ran long, and chasing down trailers that didn't show up on time.

When trailers were late, crews waited. When pulls were missed, the next morning's job got delayed because the driveway was still occupied. Every dispatch hiccup compounded into the next day's schedule. The client wasn't losing money on individual jobs, they were losing the operational margin that comes from a tight schedule, repeatedly, week after week.

What We Did

How ACR solved it.

ACR took over the entire trailer coordination workflow 18 months ago. The client now sends a weekly schedule to their ACR account team listing the upcoming jobsites, address details, and tear-off start times. ACR's account team handles every drop, every pull, every reschedule, every "the crew finished early, can we pull today" call. The client's office stopped making hauler calls.

Across 18 months and roughly 900 trailer movements, the coordination has run consistently. ACR's hauler network in the client's market includes multiple trailer-equipped partners, which means scheduling flexibility that no single hauler could offer. When one partner is at capacity, another picks it up. The client never sees the underlying complexity , they see trailers showing up when they need them and getting pulled when they're done.

~900

Trailer movements coordinated over 18 months

6+ hr/wk

Dispatch time eliminated

Hauler calls the client has had to make

The Outcome

Where it landed.

Coordination time isn't the only thing the client recovered. Schedule reliability improved enough that the client expanded crew capacity by two crewsduring the relationship period, growth they attribute partly to the operational margin recovered from offloading dispatch. The relationship has been stable for eighteen months and continues without active management on the client's side.

Running 10–15 trailer drops a week for 18 months. Zero coordination calls.

The problem before ACR.

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